1. Workshops, Training & Technical Assistance
Partners receive workshops, training, and technical assistance to improve their empathy skills and can facilitate clients to gain their emotional competence. Learning topics include soft skills and hard skills. Soft skills are characteristics that make a social worker or teacher a good facilitator, or someone to be a good employee, such as emotional competence, applied empathy, communication and listening skills, stress management, etc. Hard skills are measurable abilities, such as how to use standard operating procedures or other tools in teaching or in providing social services.
2. Development of Learning Tools
In addition to workshops, training and technical assistance, partners will be provided with tools that help the learning process. These tools will, but are not limited to, include Community Based Operational Guidelines for Rehabilitation and Reintegration, and Community-Based Early Warning Systems, Self-Help Tools, Facilitator Guidelines, Creative Learning Techniques, worksheets, and impact monitoring tools.
3. Impact Monitoring Tool
Impact monitoring will be an integral part of the learning process. This will be done at the individual, group and institutional level. The results of the Impact Monitoring will be used to review the learning process and create follow-up actions.